Terms of service

Overview

Carved on Country (“we”, “us”, “our”) operates this website and online store. By visiting or purchasing from our site, you agree to these Terms & Conditions and our Privacy Policy. If you don’t agree, please don’t use our Services.

1. Eligibility & Accounts

You must be over 18 (or have parental consent) to shop with us. When creating an account or placing an order, you agree to provide accurate and current information. You’re responsible for keeping your login details secure.

2. Products

We do our best to describe and display products accurately, but colours, sizes, or designs may vary slightly from what you see online. We may update or discontinue products at any time.

3. Orders & Payments

Placing an order is an offer to buy. We reserve the right to accept or cancel any order. Orders are confirmed once payment is received. Please check your details carefully before submitting. All purchases are for personal use only.

4. Pricing & Billing

All prices are shown in Australian dollars (AUD) and include GST where applicable. Shipping costs are added at checkout. Prices may change at any time without notice. You agree to provide valid and up-to-date payment information.

5. Shipping & Delivery

We’ll do our best to ship orders promptly. Delivery times are estimates only – delays may occur due to couriers or events outside our control. Risk passes to you once the order is handed to the carrier.

6. Returns & Refunds

Our Refund Policy sets out how returns, exchanges, or refunds are handled in line with Australian Consumer Law.

7. Intellectual Property

All content on this site (designs, images, text, logos) belongs to Carved on Country or our licensors. You may not use, copy, or distribute it without permission.

8. Third-Party Services

This site is powered by Shopify. Purchases are made directly with Carved on Country. We may also link to third-party websites, but we are not responsible for their content, policies, or services.

9. Prohibited Use

You agree not to misuse our Services, break the law, or attempt to harm our website or customers. We may suspend or cancel accounts that breach these Terms.

10. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss from use of our Services or products. Your rights under the Australian Consumer Law are not excluded.

11. Governing Law

These Terms are governed by the laws of Australia.

12. Changes to Terms

We may update these Terms occasionally. The latest version will always be posted here.

13. Contact

For any questions, please contact us:
Carved on Country
Email: carvedoncountry@outlook.com